How we check numbers

A wrong customer-care number can cost someone their savings. These are the rules we keep.

Where a number comes from

Every official number is copied from the organisation's own website, or from a government source such as a state's police or power company site. Each number in the app and on this site shows its source and the day it was checked. We do not take customer-care numbers from search results, review sites or forwarded messages.

Two sources where we can

Where a second official page lists the same number (an app, a bill, a government directory), we compare both. Numbers we could not confirm are left out rather than guessed.

Checked again

Numbers are checked again at least every three months, and the source pages of the most used numbers are compared automatically so that a changed page raises a flag for us to look at. When a number you saved in the app changes, the app tells you.

What we never do

Payment never buys the "official" or "checked" mark, and never changes the order of emergency or customer-care numbers. We are not any of the companies listed and are not linked to them. If a number is not in our list we say "not in our list", not that it is fake.

Found a wrong number?

Write to support@nearbycontacts.com, or use "Report a wrong number" in the app. We check it the same day where we can, and list the correction below.

Corrections

None reported yet.